The Value of Quantitative Process Management

Process management is generally understood. It is the standardization of a series of tasks to provide consistent and repeatable results. Quantitative process management (QPM) takes this a step further to manage the expected performance of processes. For attorneys, this means improving the results of legal cases while reporting cost-effectiveness.

Highly effective process management starts with a powerful project management system. In a growing number of legal departments, attorneys are finding great value implementing standard processes and procedures. Utilizing effective project management software, these departments share standard procedures, best practices and proven techniques to manage work uniformly across cases.

This technical requirement provides a shared platform for stakeholders to effectively communicate, plan and share information for improved decision making. It frames the standard processes so that quantitative analysis and incremental process improvement are possible.

Reconciling Actual Results Against Expected Values

While task management is important, capturing and reporting cost drivers along a defined workflow improves compliance, enhances decision making and provides project transparency. By defining and managing processes that capture costs in a repeatable way, attorneys empower those closest to the work to document, measure and report key metrics, descriptions and activities within a proven framework. In other words, by combining the tracking of tasks with the capture of metrics and reconciling actual results against expected values, we improve compliance while providing deeper insight into case repositories.

Keep in mind, perfection is not required. With attention to continual process improvement, a legal team can test and improve cost assumptions on an ongoing basis. Over time, better reporting leads to better workflow and optimal decision making. The objective is to measure results against expected values. To the extent actual values differ, the project stakeholders benefit from an explanation why. This is the value of quantitative project management.

And the best part of it, measuring performance improves user adoption of standard procedures. We have found legal teams respond favorably to reporting important details when it is understood that the information is being used to improve decision making. Our findings show those closest to the work are empowered to report valuable metrics when the metrics are used in a meaningful way.

At the case level, QPM introduces standard processes to track and ensure everything that was to be done, was done professionally in a repeatable way. Applying this framework across all cases, QPM captures and manages cost and time assumptions to provide insight into costs and the utilization of resources. The result, attorneys see improved supervision, effective collaboration and quantifiable results.

After establishing a baseline of minimum standards, attorneys realize four compelling advantages:

  1. Case organization (Easily manage and share business information)
  2. Collaboration (Increase responsiveness to attorneys and decision makers)
  3. Project management expertise with standardize workflow and defined processes
  4. Documented best practices

 

 

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Terms and conditions for training courses

I will abide to follow following terms and conditions once registering a course with Institute of Forensic Science, Gujarat Forensic Sciences University in association with Capital Novus,

1. Face-to-face courses normally run with a suitable minimum of participants. Should a course be cancelled because of shortage of participants, you will be offered a place on an alternative course or a full refund of fees paid.
2. Confirm that you are willing to participate fully in the course.
3. Agree to pay the relevant fees.
4. Agree not to distribute the work or material or lecture notes or any other related to this course (online or hard copy) without permission in written from Institute of Forensic Science, Gujarat Forensic Sciences University.
5. Agree to take full responsibility for your actions and opinions.
6. Confirm that you have, or are willing to secure access to, relevant materials where the course necessitates this.
7. All courses must be completed within stipulated time decided by the Institute of Forensic Science, Gujarat Forensic Sciences University and if fail to complete within stipulated time or fail to attend regular theory and / or practical session , admission will be cancelled and to continue, fees need to be paid.
8. Refunds will not be payable after a course has been started.
9. While registering the course, candidate must provide an accurate and complete postal address, contact telephone number and e-mail address. We may refuse or cancel your enrolment if you do not supply these. Your details will not be used for any purpose other than the efficient and effective running of Real Group Ltd.
10. If circumstances arise that are beyond our control, it may be necessary from time to time to change/cancel course dates, content, venues and prices from those published. Whilst we will make every effort to transfer your booking to the next available course at your preferred venue, it should be noted that we will not be held liable for any costs/losses incurred as a result of any such changes. If we are no longer able to provide your course, we will ask you to return any course materials to us (at our expense) in the condition as originally delivered to you and refund to you any fees paid to date when we receive the materials as required.
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Institute of Forensic Science, Gujarat Forensic Sciences University in association with Capital Novus reserves the rights to change or amendment in the terms and conditions from 01 to 11 time to time and I agree to abide same